The legal provisions on accountability, monitoring and evaluation of service provision are mainly part of internal policy documents of the relevant institution/authority level. In practice, State officials have sufficient capacity to organize the procedures to control and make evaluation of services provided by CSOs. This is covered by legislative framework and there are clear quality standards and monitoring procedures for services. Practice shows that periodical reporting to competent institutions is still the main form of assessment of the provision of these services. Access to information on provision of services and services quality is mainly available on the websites of relevant institution.
0 – 20 Fully disabling environment20 – 40 Disabling environment
40 – 60 Partially enabling environment60 – 80 Enabling environment
80 – 100 Fully enabling environment