Feedback Lab acts as the node to support its more than 600 organizations to make listening and feedback the norm across aid, philanthropy, non-profits, and governments. In 2018, in cooperation with the larger Feedback Lab network, the Core Principles of Constituent Feedback were adopted. According to Feedback Lab, Feedback is not only the moral and ethical thing to do, but is also the wise thing to do, having the potential to lead to better outcomes. Feedback can help prioritize communities’ needs and identify the most effective solutions in reaching the most affected and least heard people amid crisis. Establishing trusting relationships through healthy feedback practices for equity is critical in getting those responses to the communities during the COVID-19 pandemic. Read more here.
Source: Global Standard for CSO Accountability