The article indicates that citizens who would generally be using feedback to demand accountability of the institutions that serve them, are restricted in the activities they can perform. Even in places where restrictions are not so stringent, people may not feel safe to continue monitoring. The article provides the answer to the question: can civil servants address issues flagged by social accountability initiatives as they would normally? It concludes that there are certainly more social accountability initiatives established with a COVID-19 response focus, and even donors are using new tools to solicit feedback from grantees, and partners. Read more here.
Source: Integrity Action