Feedback Labs aims to change the norms in development, aid, and philanthropic policy to be more responsive to the people that those policies aim to help. We are at a critical point in history where prioritizing constituencies’ feedback has the potential to unleash massive, timely, and necessary changes in the way development is pursued. While many aid and philanthropy organizations aspire to listen to those they seek to help, most are not designed to field and respond with agility to feedback from their constituencies. This field —termed “closing the feedback loop”— is still uncharted and unbounded. Most social development organizations believe it is important for people to have a meaningful voice in the programs that affect them. But how many listen effectively? And how many respond to what people say? Take 10-15 minutes to learn how you can listen and respond to your constituencies by mastering the art of closing the feedback loop. More information is available here.
Source: Feedback Labs